Privacy Policy

When you place an order, we collect the information necessary to process it: full name, delivery address, phone number, and email address. AL QAF does not collect any banking or payment card information. Our model operates exclusively through cash on delivery — no payment card data is required, entered, or stored on our website.

Your personal data is used solely to process and dispatch your order, keep you informed about your delivery, and respond to your enquiries. We do not sell, rent, or share your data with third parties for commercial purposes.

AL QAF operates exclusively on a cash on delivery (COD) basis. Payment is made in cash directly to the delivery driver upon receipt of your order. No online payment facility is available on this website.

Your delivery details (name, address, phone number) are shared with the carrier responsible for delivering your order. This service provider is required to keep your data confidential and to use it solely for delivery purposes.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Access to your data is strictly limited to authorised personnel.

Our website uses functional cookies essential to its operation and navigation cookies to improve your browsing experience. These cookies do not contain personally identifiable information. You may configure your browser to refuse cookies, though this may affect certain site features.

AL QAF may engage third-party service providers (hosting, analytics, carriers). These providers only access your data to the extent necessary for their specific service and are bound to maintain confidentiality.

In accordance with applicable data protection regulations, you have the right to access, correct, and request deletion of your personal data. To exercise these rights, please contact us at contact@alqaf.tn.

This Privacy Policy may be updated at any time. The date of the last update is shown at the top of this page. We encourage you to review it periodically.

For any questions regarding your personal data, please contact us at contact@alqaf.tn.